The top three challenges every multi-unit restaurant manager must face

7/26/16 7:00 AM Richelle Starke

Whether you oversee 2 locations or 15, there are a few common problems that every multi-unit or regional restaurant manager faces.

We asked a few Ameego clients to share what they think are the worst challenges and to pass along their tips and tricks for dealing with them.

Here’s some of what they had to say.

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Topics: Leadership, Restaurant Culture

Three qualities every multi-unit restaurant manager must have

6/21/16 7:00 AM Richelle Starke

There are certain things you expect to see on every job description you encounter.

Must-have traits or qualities, characteristics the successful applicant needs to possess.

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Topics: Leadership, Restaurant Culture

Feeling burned out as a restaurant manager? Four ways to re-ignite your spark!

5/4/16 7:00 AM Richelle Starke


There’s a misbelief that seems to run rampant in many industries these days, and the hospitality industry is no exception.

It’s the belief that by working more hours, you’ll get more done.

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Topics: Leadership, Restaurant Culture

The four building blocks of an amazing restaurant culture

4/12/16 7:00 AM Richelle Starke


This week I read an article from the Harvard Business Review entitled “Culture is not the Culprit.”  The gist of its argument is that – contrary to what many corporate leaders and consultants are preaching – when a company is struggling, fixing its culture is not the magic solution to all its troubles.

Now, to a certain degree, I agree with the idea that culture is an outcome and not a solution. But I think this particular article is missing the point a little bit.

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Topics: Leadership, Restaurant Culture

[Part 2] Commander’s intent: a simple tool that will have a big impact on your restaurant

3/30/16 7:00 AM Kris Edwards


Micromanagers kill the drive and passion of their team.  It’s a bit of a paradox, really.

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Topics: About Ameego, Leadership

Commander’s Intent: A Simple Tool that will Have a Big Impact on Your Restaurant [Part 1]

3/23/16 7:00 AM Richelle Starke


Do you ever have one of those mornings where you wake up and feel like you’re headed off to battle?  

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Topics: About Ameego, Leadership

How To Manage Your Staff Time-Off Requests Fairly and Efficiently

3/16/16 7:00 AM Natalie Appleton


Time-off requests come in all forms.

Misspelled text messages, on cocktail napkins passed across the bar at happy hour, or to your face while running food out to a table during the dinner rush.

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Topics: Leadership, Restaurant Culture

Looking to Reduce Staff Turnover? Start by Removing the 'Micro' from your Management Style.

3/9/16 7:00 AM Richelle Starke


OK, I’ll admit it.  I’m one of those weirdos who actually enjoys job interviews.

Of course, I get as nervous as the next guy, but I find you can learn a lot about a prospective employer from the types of questions they ask. So I was intrigued, at a recent interview, when I was asked to think of a terrible manager I’d had in past and to describe the characteristics that made them so bad.

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Topics: Restaurant Staff Hiring, Leadership

5 Books Every Restaurant Operator Needs to Read

3/3/16 7:00 AM Natalie Appleton


Somewhere between creating the perfect restaurant schedule after lunch and hiring more servers for summer, you’re going to try to fit in some time to read.  A book. Maybe even a few books, each with different and invaluable lessons about how to make your restaurant successful for the long haul.

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Topics: Leadership

Staff Feedback: How to Reduce Turnover and Keep Your Team Happy

2/23/16 7:00 AM Natalie Appleton


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Topics: Leadership, Restaurant Culture, Improving Restaurant Profit

Eight simple steps for having an awesome staff meeting

2/11/16 12:02 PM Megan Duffy


We’ve all had those meetings….

Watching the seconds tick by, you can almost see time slowing down.

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Topics: Leadership, Restaurant Culture

You're Covered, But Have You Set New Year's Resolutions For Your Restaurant Yet?

1/6/16 7:00 AM Richelle Starke


I love the idea of New Year’s resolutions – a fresh start, a blank page, the prospect of making this year the best year ever.

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Topics: Leadership

Fire a Customer? Seems Crazy but Sometimes it's the Best Option.

11/17/15 7:00 AM Richelle Starke

It’s an uncomfortable topic, and certainly something most restaurant owners don’t enjoy talking about.

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Topics: Leadership, Restaurant Culture

What Matters Most to your Millennial Team Members

10/13/15 12:21 PM Richelle Starke


It seems the business world loves to talk about millennials. Each week my Twitter and LinkedIn feeds spit out article after article after article on “Engaging the Entitled Millennial Workforce” or “Tips for Managing your Millennial Employees,” and I’ll admit I can’t help but check out what they have to say.

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Topics: Leadership, Restaurant Culture

Productivity, Decision Fatigue and Results: How to Get More out of Your Day

9/22/15 7:00 AM Kris Edwards


I once read about a study that examined the variables of a judge granting parole to prisoners who had committed a wide variety of crimes. While there were a number of factors that contributed to the overall judgment on whether or not to grant parole, there was one overwhelming variable that predicted the outcome:

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Topics: About Ameego, Leadership, Manager Time Savings