We’ve all had those meetings….
Watching the seconds tick by, you can almost see time slowing down.
Slay the dragon, beat your high score, repel alien invaders – no matter what the ultimate goal of our favorite games is, we love to play them. They serve a brief escape from the monotony from our everyday lives.
It’s an uncomfortable topic, and certainly something most restaurant owners don’t enjoy talking about.
At Ameego, we invest a ton of time and money on market research to ensure we know exactly which restaurant industry challenges matter most.
One of the fastest-growing trends in the restaurant industry is the rapid sharing of guest experiences online. Consumers sharing their guest experience online can be both, a great opportunity or a great challenge for restaurants.
It seems the business world loves to talk about millennials. Each week my Twitter and LinkedIn feeds spit out article after article after article on “Engaging the Entitled Millennial Workforce” or “Tips for Managing your Millennial Employees,” and I’ll admit I can’t help but check out what they have to say.
In our last blog post, we looked at how empowering your employees can have a positive impact on customer experience. But there's another compelling reason why, as a restaurant owner or general manager, you should empower the team you have working for you.
I recently overheard two conversations about two very different restaurant experiences.
In the first story, some colleagues were out for a meal at the end of a two-day conference...
“Upselling” is a term that has been tossed around the hospitality industry for decades.
And I think it’s one of the dirtiest words in the English language.
Employee turnover costs are a huge drain on profits for any company and that’s especially true in the restaurant industry, where the turnover rate is very high (66.3% in the US in 2014).