The four building blocks of an amazing restaurant culture

4/12/16 7:00 AM Richelle Starke


This week I read an article from the Harvard Business Review entitled “Culture is not the Culprit.”  The gist of its argument is that – contrary to what many corporate leaders and consultants are preaching – when a company is struggling, fixing its culture is not the magic solution to all its troubles.

Now, to a certain degree, I agree with the idea that culture is an outcome and not a solution. But I think this particular article is missing the point a little bit.

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Topics: Leadership, Restaurant Culture

Usability equals use: why the restaurant scheduling software you choose needs simplicity

4/5/16 7:00 AM Natalie Appleton


If we asked a handful of restaurant managers and owners what’s important to them when choosing scheduling software, they’d probably mention cost, they may ask about integration with their point-of-sale system, and they might even inquire about features—labor forecasting or time tracking.

And somewhere down the list would be, It has to be easy to use.

And yet, in the long run, ease of use might be the most important factor of all.

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Topics: Restaurant Scheduling, Manager Time Savings

[Part 2] Commander’s intent: a simple tool that will have a big impact on your restaurant

3/30/16 7:00 AM Kris Edwards


Micromanagers kill the drive and passion of their team.  It’s a bit of a paradox, really.

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Topics: About Ameego, Leadership

Commander’s Intent: A Simple Tool that will Have a Big Impact on Your Restaurant [Part 1]

3/23/16 7:00 AM Richelle Starke


Do you ever have one of those mornings where you wake up and feel like you’re headed off to battle?  

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Topics: About Ameego, Leadership

How To Manage Your Staff Time-Off Requests Fairly and Efficiently

3/16/16 7:00 AM Natalie Appleton


Time-off requests come in all forms.

Misspelled text messages, on cocktail napkins passed across the bar at happy hour, or to your face while running food out to a table during the dinner rush.

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Topics: Leadership, Restaurant Culture

Looking to Reduce Staff Turnover? Start by Removing the 'Micro' from your Management Style.

3/9/16 7:00 AM Richelle Starke


OK, I’ll admit it.  I’m one of those weirdos who actually enjoys job interviews.

Of course, I get as nervous as the next guy, but I find you can learn a lot about a prospective employer from the types of questions they ask. So I was intrigued, at a recent interview, when I was asked to think of a terrible manager I’d had in past and to describe the characteristics that made them so bad.

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Topics: Restaurant Staff Hiring, Leadership

5 Books Every Restaurant Operator Needs to Read

3/3/16 7:00 AM Natalie Appleton


Somewhere between creating the perfect restaurant schedule after lunch and hiring more servers for summer, you’re going to try to fit in some time to read.  A book. Maybe even a few books, each with different and invaluable lessons about how to make your restaurant successful for the long haul.

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Topics: Leadership

Staff Feedback: How to Reduce Turnover and Keep Your Team Happy

2/23/16 7:00 AM Natalie Appleton


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Topics: Leadership, Restaurant Culture, Improving Restaurant Profit

The Best New Method for Cutting Your Onboarding Costs

2/17/16 8:00 AM Ted Vrountas


If you’ve worked in the restaurant industry longer than 27 months, congratulations. You’ve lasted longer than the average food service employee.

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Topics: Restaurant Staff Hiring

Eight simple steps for having an awesome staff meeting

2/11/16 12:02 PM Megan Duffy


We’ve all had those meetings….

Watching the seconds tick by, you can almost see time slowing down.

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Topics: Leadership, Restaurant Culture

Before you post that restaurant schedule, are you sure everything is perfect? [Checklist]

2/2/16 7:00 AM Richelle Starke

How do you feel about brain teasers?

Or how about a logic puzzle where you’re given a fictional situation (like a row of five different colored houses) and a bunch of strange restrictions (the white house is to the left of the green house, the owner of the white house has a dog, the cat owner drinks tea, etc.)  And then you have to answer an equally ridiculous question like, “Who owns the zebra?”

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Topics: Restaurant Scheduling

How to exceed your restaurant's goals using 'gamification'

1/26/16 7:00 AM Ted Vrountas

Slay the dragon, beat your high score, repel alien invaders – no matter what the ultimate goal of our favorite games is, we love to play them. They serve a brief escape from the monotony from our everyday lives.

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Topics: Restaurant Culture, Improving Restaurant Profit

Don't repeat the past! 3 mistakes your restaurant should leave behind in 2015.

1/19/16 7:00 AM Krista Hillis


The new year is now in full swing - and with it, comes new ideas and an increased level of motivation.

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Topics: Improving Restaurant Profit

6 Emerging Restaurant Trends To Watch in 2016

1/12/16 7:00 AM Megan Duffy


While it’s tempting to believe all a restaurant needs is amazing food, this sadly isn’t enough to build a successful establishment.

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Topics: Manager Time Savings, Improving Restaurant Profit

You're Covered, But Have You Set New Year's Resolutions For Your Restaurant Yet?

1/6/16 7:00 AM Richelle Starke


I love the idea of New Year’s resolutions – a fresh start, a blank page, the prospect of making this year the best year ever.

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Topics: Leadership